Privacy Policy

# AItennisCoach Privacy Policy

Last Updated: 6th August 2024

## 1. Introduction

Welcome to AItennisCoach, an application ("App") provided by HumanAbilityAI ("we," "our," or "us"). This Privacy Policy is designed to inform you about how we collect, use, share, and protect your personal information when you use our App. We are committed to protecting your privacy and complying with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR).

## 2. Information We Collect

Based on our app code, we collect the following types of information:

### a) Personal Information:

* Name

* Email address

### b) Tennis-related Information:

* Skill level

* Playing history

* Training goals

### c) User-generated Content:

* Chat messages

* Images from analysis videos

### d) Technical Information:

* Device information (e.g., device type, operating system)

* IP address

* App usage data

## 3. How We Use Your Information

We use your information for the following purposes:

* To provide and improve our App services

* To personalize your experience and offer tailored coaching advice

* To communicate with you about your account and our services

* To analyze App usage and improve our features

* To process and analyze your chat messages and video images for performance feedback

* To comply with legal obligations

## 4. Data Storage and Third-party Processing

### a) Data Storage:

All collected data, including chat messages and images from analysis videos, are stored on our secure backend servers.

### b) Third-party LLM Providers:

We use third-party Language Learning Model (LLM) providers, such as OpenAI, to process and analyze chat messages and potentially image data. This processing is essential for providing our AI coaching services.

## 5. Legal Basis for Processing

Under UK GDPR, we process your personal data based on the following legal grounds:

* Performance of a contract (to provide you with our services)

* Our legitimate interests (to improve our services and maintain security)

* Your consent (for processing chat messages and video images through third-party LLM providers)

* Compliance with legal obligations

## 6. Data Sharing and Disclosure

We may share your information with:

* Service providers who assist in App operation and improvement

* Third-party LLM providers for processing chat messages and video analysis

* Legal authorities when required by law

We do not sell your personal information to third parties.

## 7. International Data Transfers

Your data may be transferred to and processed in countries outside the UK, including transfers to our third-party LLM providers. We ensure appropriate safeguards are in place to protect your information, such as Standard Contractual Clauses approved by the UK Information Commissioner's Office.

## 8. Data Retention

We retain your personal information, including chat messages and video analysis data, for as long as necessary to provide our services and comply with legal obligations. You can request deletion of your data at any time.

## 9. Your Rights

Under UK GDPR, you have the following rights:

* Right to access your personal data

* Right to rectification of inaccurate data

* Right to erasure ('right to be forgotten')

* Right to restrict processing

* Right to data portability

* Right to object to processing

* Rights related to automated decision-making and profiling

* Right to withdraw consent for processing of chat messages and video analysis

To exercise these rights, please contact us using the information provided in Section 13.

## 10. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including chat messages and video analysis data, against unauthorized access, alteration, disclosure, or destruction.

## 11. Children's Privacy

Our App is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

## 12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our App or by other means of communication.

## 13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

HumanAbilityAI

Email: humanabilityai@gmail.com

## 14. Complaints

If you are unsatisfied with our response to your privacy concerns, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at https://ico.org.uk/make-a-complaint/.